WE DESIGN THE INTERNAL CUSTOMER EXPERIENCE  TRIANINGS & WORKSHOPS FOR YOUR ORGANIZATION.

JSK-MIND Team are innovative and creative specialized in designing training courses and workshops for your organization.

THIS HIGH ENGAGEMENT practice brings together associates to focus on higher level thinking around the strategic alignment of customer experience strategy, service excellence and business aspirations. 

 

Designing next generation customer experiences and measuring the impact of your customer programs is the difference between being great and becoming the best.

 

Our success is due to our differentiation. Different is better than better..

Enhancing customer Experience, JSK-MIND presents real cases, game changing differentiation and customer experience strategy that convert your loyal customer into Fan.

 

Our practices are highly dynamic, interactive sessions. a combination of role play, coaching, presentation, facilitated ideation and small group work sessions. 

 

JSK-MIND was founded in 2011. by Johnny Sfeir Karam. Johnny always dreamed of running his own consulting company. Finally, after more than 22 years in the world of hospitality and retail, achieved its objectives by founding JSK-MIND.

Advice for businesses and enterprises who want to think different, in improving structures and results, to reach the unreachable.

His passion is to prepare personnel to its maximum performance and manage challenging projects, offering a professional and personalized service. His commitment and dedication is to support the growth and development of the ultimate goals of their clients.

 

Driving revenue through the details and make things happen. Highly trained with over 22 years in retail Premium Hotels.

MBA in Marketing Strategy, Business administration degree, Hotel Management degree, coach certification WCA, luxury attitude certification, micro expression body language certification.

Today we have different branches in Miami, Mallorca and Dominican Republic.

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